Terms and Conditions: FAQs

Reproductions:

How do I get a quote for a reproduction? You need to supply as much information as possible: either in person by appointment, by post, or by e-mail. You should send photographs of the item or items to be copied, or at the very least, cite examples in public collections that you wish to use as the basis for the reproduction. However, Chris Dobson is familiar with most public collections, so checking first whether he knows the piece you might want copying would save time all round. You should give specific details of any variations you would like from the original examples. If sending photographs by e-mail, please keep the file sizes modest. Prices are not quoted by phone.

A price will be given, which stands for 30 days, after which time Chris Dobson reserves the right to re-quote. If the amount is relatively small, the work is booked in by payment of a 50% deposit, with the balance on completion, prior to despatch. For larger jobs a place in the waiting list is booked by payment of a one-third deposit of the total amount. A further payment of one-third is due when work commences, and the balance is due on completion, prior to despatch.

Will I be charged for the quote? No, not for a single quote on a specific request. If, however, you want quotes for a series of items, then, you will be charged for the time taken to prepare them. If the work is subsequently commissioned, then the amount will be deducted from the price of the work. You would be advised of any possible charges when making your first enquiry.

However, if you want Chris Dobson to advise you on a reproduction prior to commissioning it (for instance, you would like to order an armour for a particular theatre of war, or tournament course, in a particlar period, but you know nothing of the equipment in use), then you would be charged for consultancy work to prepare a report. This would be charged at a higher houly rate, and would not be discounted from the price of the work if the commission is confirmed.

Consultancy:

This covers all work where you seek the advice of Chris Dobson, for instance: museum consultancy, or for film or television projects.

Will I be charged for this advice? Yes, at a consultancy rate plus all expenses. That includes all e-mails and phone calls.

Please take note of these terms and conditions before contacting Chris Dobson.